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GENERAL INFORMATION

General Informative Clause on the Processing of Personal Data and the Rights of the Data Subject

INFORMATION

Data Controller: Adrián Hoteles, address on C/ Paris s/n – Playa de Fañabé – 38660 Adeje.

Our intention has always been the strict compliance with all regulations, especially regarding the Protection of Personal Data. For this reason, we provide in this informative document the regulations on the processing of personal data carried out by Adrián Hoteles. Likewise, for any doubts, clarifications or additional information needed regarding the processing of your personal data, you can contact the email address lopd @ adrianhoteles.com.

Adrián Hoteles adopts or will adopt the necessary technical and organizational measures to ensure the security of personal data, preventing its alteration, loss, unauthorized processing, or access, taking into account the state of the technology, the nature of the data stored, and the risks they are exposed to, whether stemming from human action or the physical or natural environment.

PERSONAL DATA PROCESSING

Responsible: In accordance with the current regulations on Personal Data Protection, we inform you that your data will be incorporated into the processing system owned by Adrián Hoteles, with the address at C/ Paris s/n – Playa de Fañabé – 38660 Adeje. As well as all the companies that make up Adrián Hoteles, being such companies those referenced in CLICK HERE.

Legal Basis: The legal basis for the processing of your personal data is your consent, with the purpose being the management and fulfillment of the services requested and/or contracts made by you. For the management and fulfillment of the relationship, any potential information and/or other ordinary communications will be sent through the contact channels provided by you.

Similarly, at Adrián Hoteles, we process the information you provide in order to manage the sending of information about product and/or service offers that may be of interest to you, to offer you products and/or services according to your interests, and to improve your experience as a customer and/or user by creating a “commercial profile” based on the information provided. No automated decisions will be made based on this profile. The commercial or prospective offer of products and services is based on the consent we request from you, without the withdrawal of this consent affecting the execution of the contract or services we maintain in any way.

Conservation: The personal data provided will be retained for the period strictly necessary to comply with the aforementioned provisions, the liability period, as long as the business relationship is maintained, until the data subject requests its deletion, or for a period of 6 years from the last confirmation of interest.

If you have exercised or are exercising the right to erasure, cancellation, and/or restriction of the processing of your data, we will keep the information duly blocked, without use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal, or contractual liability may arise from its processing, which must be addressed and for which its recovery is necessary.

Update / Modification: Unless you notify us otherwise, we will assume that your information has not changed, that you agree to inform us of any alterations, and that we have your consent to use it for the purposes mentioned.

Adrián Hoteles informs you that it will process the data in a lawful, fair, transparent, adequate, relevant, limited, accurate, and up-to-date manner. Therefore, Adrián Hoteles commits to adopting all reasonable measures to ensure that these are deleted or rectified without delay when they are inaccurate or upon explicit and formal request by the owner of the personal data.

Rights: In accordance with the rights granted by the current data protection regulations, you may exercise the rights of access, rectification, restriction of processing, erasure, portability, and objection to the processing of your personal data, as well as the consent given for the processing of the same, by addressing your request to Adrián Hoteles REF: Data Protection at the address C/ Paris s/n – Playa de Fañabé – 38660 Adeje or to the email address lopd @ adrianhoteles.com.

Any person has the right to obtain confirmation about whether or not we at Adrián Hoteles are processing personal data concerning them. Interested parties have the right to access their personal data, request the correction of inaccurate data or, where applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Under certain circumstances, and for reasons related to their particular situation, interested parties may request the restriction or objection to the processing of their data, in which case Adrián Hoteles will only retain them for compelling legitimate reasons, compliance with any current regulations imposed by the administration, or the exercise or defense of possible claims.

DATA PROCESSING BY THIRD PARTIES

For reasons of organization, operations, necessity, etc., Adrián Hoteles may hire the services of advisors, professionals, or similar entities to carry out the processing of personal data on behalf of Adrián Hoteles. This data processing by third parties is regulated in a contract that is documented in writing or in any other form that allows its conclusion and content to be proven, expressly specifying that the data processor will handle the data according to the instructions of Adrián Hoteles, will not apply or use them for purposes other than those stated in the contract, nor will they communicate them, even for storage purposes, to other parties.

The natural person who has access to the personal data in their capacity as an employee within the employment relationship with Adrián Hoteles is not considered a data processor.

Such processing or access, in no case, can be understood as a cession, transmission, or transfer of Personal Data.

RECIPIENTS OF PERSONAL DATA

There will be no cession, transmission, or transfer of personal data, except under legal obligation, or by request of the Public Administration, the Ombudsman, the Public Prosecutor’s Office, the Judges or Courts, the Court of Auditors, or autonomous institutions with functions analogous to the Ombudsman or the Court of Auditors, and it is carried out within the scope of the functions that the law expressly assigns to them.

If there is any assignment, transmission, or transfer of personal data outside the foreseen cases, the holder of the personal data will be informed beforehand, providing their consent if applicable.

DATA PROTECTION OFFICER

Adrián Hoteles has appointed a Data Protection Officer, you may contact in writing to Adrián Hoteles REF: Data Protection Officer at C/ Paris s/n – Playa de Fañabé – 38660 Adeje or via email at dpd @ adrianhoteles.es.

CONTROL AUTHORITY

The holder of personal data may file any claim they deem appropriate or if they believe that the necessary information has not been provided correctly, by contacting the Spanish Data Protection Agency (AEPD) at the address C/ Jorge Juan, 6 · 28001 Madrid or on the website https://www.agpd.es.

If you have any questions or concerns about how we use personal information, you can send an email to lopd @ adrianhoteles.com.